Need help?

For questions about ZombieGenerator or help with an order, email us at contact@zombiegenerator.com. Please include your order number if you have one.

We reply within 2 business days. We can help with payments, credits, rejected photos, failed generations and downloads.

If generation fails, contact us to arrange credit restoration or a refund after order review. Read the refund policy.

For a video issue, tell us when it happens in the clip. Do not send passwords, full payment card details or private download links.

For data access or deletion requests, email us from your account email where possible. We may need to verify ownership before acting. Read the privacy policy.